FAKE COURT OFFICIALS REAP BIG FROM COURT CLIENTS
BY
ABALO IRENE OTTO
GULU
The judiciary in Uganda is in a phase opening of judicial desks in the entire country in a bid to improve client relations and improve customer care in the different courts in the country.
Since 2014, the judiciary realized that even the courts need information desks where anyone can get information in case they have to inquire on anything about court.
Solomon Muyita, the Senior Communications officer from the judiciary told our reporter that the judiciary acknowledged that there are fake court officials or con men that confuse clients by being around court premises giving empty promises that they can connect people to the judge or help clients win a case hence conning culprits of huge sums of money.
“We acknowledge that there are fake court officials, con men who come to court to confuse court users. The service at the information desk is free of charge.”
Muyita says the judiciary is aware of such con men and the essence of establishing the information desks is to eliminate such people from court.
He adds that on average, court hosts over 100 people on a daily basis in the over 200 courts in the country and such people need a central person to answer some of their questions at each court and Court staff are also to be trained on customer care to have information at their finger tips.
“Court hosts over 100 people every day and there is need for a central person to answer their cases at each court so that they know what to do,” said Muyita.
So far 20 information desks have been established since 2014 in courts in Mengo, Makindye, Nabweru, Arua, Lira, Nakasongola, Luwero, Mbale, Entebbe, Iganga, Mukono and Mbarara among others.
The other target districts that are set to have information desks by June this year include: Gulu, Kitgum, Masindi, Hoima, Busia and Soroti.
The Senior Communications Officer urged court users not to talk to anyone they find in court since the officials at the information desk shall eventually have uniforms and tags to identify them.
“Do not talk to just anyone you find in the court premises, they will con your money.” Muyita advised court users.
Services at the desk are free of Charge.
Gulu Magistrates have also expressed concern about the scores of unsuspecting and desperate members of public who have been fleeced of their money by phony lawyers.
During the launch of Small Claims Procedure, an alternative method of dealing with civil proceedings in Gulu District on March 24, Chief Magistrate Deogratius Sejjemba said Small Claims Procedure would enable administration of justice on small claims to be expedited cheaply and support many since it does not require services from lawyers.